Get the Fire Claim Settlement You Deserve

Let our expert public adjusters fight for every dollar you deserve.

FirstCall is a boutique public adjusting firm focused on the Southeast. We have a proud tradition as Tennessee’s first public adjusting firm, with a regional focus on the Southern USA that includes states like Mississippi, Kentucky, North Carolina, and Tennessee.

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5/5
"...FirstCall knew exactly what to do..."​
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Why Choose FirstCall?

Don't Leave Money on the Table.
Insurance companies employ experts and advanced tools to limit payouts. At FirstCall, we level the playing field by using the same professional software and industry standards to meticulously evaluate your damage. Our role is to advocate for your best interest, line by line ensuring no aspect of your fire claim is undervalued or overlooked.
Don’t Overpay for Claim Support.
Even with an additional payout, the costs of some firms are so high it almost isn't worth hiring them. We charge fair market value and only get paid when you get paid - appropriately balancing the value that we provide with what we charge.
One-on-One Guidance from Your Local Team.
As Tennessee's first licensed public adjusting firm, FirstCall helped shape the laws that govern our industry today. We are deeply rooted in the communities we serve across the South and never outsource your claim. You'll work directly with experienced professionals who helped set the standard for public adjusting.

Who are public adjusters for?

"I am looking for what to do after a house fire."

Public adjusters are the perfect first professional you should call after a fire. A public adjuster is a licensed insurance professional who represents policyholders - not insurance companies - in evaluating and negotiating fire damage claims. We only get paid when you get paid, increase claim value, and take the stress off.

"I am already in a claim but think I am being underpaid."

This happens often. We start by offering a second opinion on the estimate. If there is more money on the table, we'll tell you. If not, we'll let you know the insurance company is acting appropriately.

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Focus on Yourself (And Let Us Handle the Details)

The weeks and months after a fire are logistically and emotionally exhausting. We will analyze your policy, figure out what you’re owed, and get it done - all according to what is best for you and your family.

A Sophisticated and Refined Claims Management Process:
In-Person Visits to Damaged Property

We personally visit your property - whether it’s a home or a commercial building - to assess every detail of damage. Our hands-on inspection ensures that every nuance is documented accurately, so nothing is overlooked when calculating your claim.

Repair Estimates Created With the Same Software as Insurance Companies

Just as insurance companies rely on expert adjusters and advanced software to accurately evaluate damage, FirstCall uses the same state-of-the-art tools to generate your repair estimates. This means your claim is evaluated with the same precision and transparency, ensuring nothing is left out— if insurance companies have adjusters, so should you.

Effort and Timelines Matched to Your Goals

We work at a pace that aligns with your needs—whether you require a swift resolution or a more comprehensive review. Our team is dedicated to matching our efforts and timelines to your unique goals, ensuring a smooth and efficient claims process.

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Don't Fight Your Claim Alone

Insurance companies have professionals working to protect their interests - you deserve the same. Partner with FirstCall and gain a trusted advisor dedicated to maximizing your recovery after a fire.

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What Our Clients Say

5/5
"FirstCall knew exactly what to do"
I hired FirstCall on the front end, within 24 hours of the fire. I had no doubt in my mind that I needed them. FirstCall knew exactly what to do. They knew the right people, the right things, the right everything. I know that FirstCall helped me get through that successfully.
Melissa Mason
5/5
"...phenomenal."
We would have been way behind the eight ball in this process if it weren’t for FirstCall. Out of a very bad experience, the FirstCall experience was phenomenal.
Aaron Davenport
5/5
"Don't spend your valuable time fighting the adjusters"
Use FirstCall without a doubt! Don’t second guess yourself; don’t spend your valuable time fighting with the adjusters or fighting with the insurance company. Let FirstCall do that for you.
Angela Owen

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Take the first step toward a stress-free recovery. Get your free consultation now and discover how FirstCall can help secure the maximum payout for your residential fire damage claim.
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